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Wellness Programs

​​MCS medilíneaMD Telemedicine

Urgent care from Doctors 24/7

The MCS medilíneaMD telemedicine benefit provides fast access 24 hours a day, every day of the week to primary care physicians, highly qualified to practice medicine in Puerto Rico, including general practitioners, and emergency physicians.

The member may access virtual visits without co-payment or co-insurance through:
  • Video conferencing through a secure platform via the Mi MCS application, from a smartphone (iPhone or android), computer or tablet.
  • Toll free number
    • 1-833-ASKMCS6 (1.833.275.6276)
    • TYY 1.844.981.1499 (Hearing Impaired)

The member can request a call or a video call with the next available doctor, and/or coordinate his or her appointment within a 24-hour period.

If necessary, a prescription can be sent to the insured's pharmacy of choice 1.

Some treatable medical conditions:

  • allergies
  • conjunctivitis
  • skin rash
  • respiratory problems
  • sore throat
  • vomiting
  • constipation
  • cough
  • diarrhea
  • nasal congestion
  • ear problems
  • moderate fever
  • flu
  • headache

MCS medilíneaMD does not replace your primary care physician but offers you a more affordable alternative to visiting an urgent care center or an emergency room to treat a common condition. With your consent, MCS medilíneaMD may share information about your visit with your primary care physician.





Mi MCS, your virtual card 24/7 in your cell phone. Download the application and take advantage of the benefits we have available for you!

¡Download here!


1 No prescription refills will be issued for existing medications, nor prescriptions for DEA controlled substances, non-therapeutic medications, and other drugs that may be harmful due to their potential for abuse. The patient is responsible for checking their benefit description documents and/or the drug formulary to determine if MCS will cover certain prescriptions and the corresponding supply for their coverage.
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