After having received orientation about the different options available at MCS Classicare (HMO), you may fill out the Enrollment Form.
Before making an enrollment decision, it is important that you fully understand our benefits and rules. To understand our benefits:
Understanding important rules
For MCS Classicare Essential (HMO-POS) and MAPD groups (HMO-POS) plans, you should know:
For MCS Classicare Primero (HMO C-SNP), you should know:
For MCS Classicare Excede (HMO), you should know:
For MCS Classicare Firme (HMO), you should know:
For MCS Classicare Estrella (HMO), you should know:
For MCS Classicare Platino plans, you should know:
For MCS Classicare Platino Máximo (HMO D-SNP), you should know:
For MCS Classicare Platino Superior (HMO D-SNP), you should know:
The following instructions can help you in the process of filling out the Enrollment Form.
SELECT THE BENEFITS PLAN YOU WANT TO JOIN
Choose the plan you want and select it. Also, please let us know the name of your previous medical plan.
BENEFICIARY INFORMATION
Fill out all the sections related to the information of the beneficiary:
YOUR MEDICARE INFORMATION
Fill out the section related to your Original Medicare:
PAYING YOUR PLAN PREMIUM / PREMIUM PAYMENT METHOD, IF APPLICABLE
Please review this section carefully and select your payment method. This section only applies if:
If none of these conditions apply, you may skip this section.
ANSWER TO THESE IMPORTANT QUESTIONS
Read and answer all the questions in this section of the Enrollment Form.
PRIMARY CARE PHYSICIAN (PCP) INFORMATION
Select your primary care physician (PCP) from the MCS Classicare provider network and write down the name of the physician in the space provided. If you do not have a primary care physician, MCS Classicare will assign one for you, which you may change later if you wish to do so. To obtain the Providers Directory, access our webpage https://mcsclassicare.com/en/Pages/providers-directory.aspx.
INFORMATIONAL MATERIALS
CHRONIC SPECIAL NEEDS PLAN (C-SNP)
IMPORTANT: READ BELOW
Carefully read the terms and conditions established by MCS Classicare. This way, you will have completed the application. If you wish to receive additional orientation about how to fill out the application, you may contact us at:
Metro Area: 787.620.2528
Toll Free: 1.866.627.8181
TTY (Hearing Impaired): 1.866.627.8182
Our customer services hours are Monday through Sunday from 8:00 a.m. to 8:00 p.m. from October 1 to March 31; and 8:00 a.m. to 8:00 p.m. Monday through Friday from 8:00 a.m. to 8:00 p.m., and Saturday from 8:00 a.m. to 4:30 p.m., from April 1 to September 30.
Remember that there are limits as to when and how often you can change the way you receive Medicare services:
During the Medicare Advantage Open Enrollment Period (MA OEP) - From January 1 through March 31st, anyone enrolled to a Medicare Advantage Plan may enroll in another Medicare Advantage plan or disenroll from their Medicare Advantage plan and return to Original Medicare. Members may have only one election during the MA OEP. Individuals may add or drop Part D coverage during this period.
Medicare limits when you can make changes to your coverage. From October 15 through December 7 of each year, you can join a new Medicare Prescription Drug Plan or Medicare Health Plan for next year. You cannot enroll in a new plan at other time in the year unless you meet certain special exceptions, such as, for example, if you move outside MCS Classicare service area, lose creditable coverage or if you qualify for extra help with the costs of your prescription drugs.
Benefits, prescription drugs formulary, providers, and/or pharmacy networks, premium and/or co-payments/co-insurance may change from year to year. Plans may not be available in the following contract year because by law, plans can choose not to renew their contract with CMS or reduce their service area and CMS may also refuse to renew the contract, thus resulting in a termination or non-renewal.
Special Enrollment Period (SEP) for Dual-eligible individuals (Medicare and Medicaid) – The SEP allows an individual to change their current special needs plan (D-SNP) to any other available special need plan (D-SNP) once a month. Members can make only one selection per month, and the new plan will become effective on the first day of the following month.
Benefits, prescription drug formulary, providers, and/or pharmacy networks, premium and/or co-payments/co-insurance may change from year to year. Plans may not be available the following contract year because by law, plans can choose not to renew their contract with CMS or reduce their service area and CMS may also refuse to renew the contract, thus, resulting in a termination or non-renewal.
2026
To subscribe any 2026 product press here to access our Enrollment Form . To see our product’s health coverage’s benefits please refer to our Summary of Benefits Section. Also, you may refer to Plan Rating Every year, Medicare evaluates plans based on a 5-star rating system. Press here for more information:
If you wish to subscribe to our products, you may fill out the Enrollment Form and hand it in at any of our Service Centers or send it by fax at 787.620.1343 or mail to the following address:
MCS Advantage Enrollment Department PO Box 191720 San Juan PR 00919-1720
Medicare beneficiaries may enroll in MCS Classicare through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov. Press here to enroll at medicare.gov.
This information is available for free in other languages. Please contact our customer service number at 787.620.2530 (metro) or 1.866.627.8183 (toll free) and TTY (people with hearing disabilities) 1.866.627.8182, service hours are Monday through Sunday from 8:00 a.m. to 8:00 p.m. from October 1 to March 31 and 8:00 a.m. to 8:00 p.m.; Monday through Friday from 8:00 a.m. to 8:00 p.m., and Saturday from 8:00 a.m. to 4:30 p.m. from April 1 to September 30.