For the first time, a Puerto Rico health plan earns the highest rating from the Centers for Medicare and Medicaid Services (CMS) for providing high-quality care and outstanding service. This places us among the best Medicare Advantage (MA) plans in the United States and Puerto Rico.
We share this historic achievement with our members, health providers and employees who every day contribute to us leading and revolutionizing the healthcare industry in Puerto Rico. Thank you for being part of our success, history, and family!
It means that we have an excellent network of health providers, and that we listen to and address the needs of our members to provide them with genuine care and complete health. This qualification also gives all Medicare Advantage members the opportunity to use the Special Enrollment Period to switch from their current Medicare plan to our 5 out of 5 Stars Medicare plan, one time between December 8 and November 30 of the next year, provided you meet the plan’s enrollment requirements.
The Medicare program rates how well Medicare health and drug plans perform in diferent categories (for example, detecting and preventing illness, ratings from patients, patient safety, drug pricing and customer service). This information is available to help you make the best choice when considering your health care coverage. You may look in the Medicare Plan Finder at www.medicare.gov to compare the plan ratings for Medicare plans in your area
For additional information about our plan's performance, please contact us at 1-866-627-8181 (toll-free) or 1-866-627-8182 (TTY) if you're not a current member. MCS Classicare members should call, 1-866-627-8183 (toll-free) or 1-866-627-8182 (TTY), Monday through Sunday from 8:00 a.m. to 8:00 p.m. from October 1 to March 31. Our hours of operation from April 1 to September 30 are Monday through Friday 8:00 a.m. to 8:00 p.m. and Saturday from 8:00 a.m. to 4:30 p.m., or visit www.mcsclassicare.com.
MCS Classicare Grupos MA-PD (HMO-POS), MCS Classicare Exacto (HMO), MCS Classicare InteliCare (HMO), MCS Classicare Essential (HMO-POS), MCS Classicare En Tu Hogar (HMO), MCS Classicare Primero (HMO C-SNP), MCS Classicare Efectivo (HMO), MCS Classicare Hero (HMO), MCS Classicare Patriot (HMO), MCS Classicare Del Caribe (HMO), MCS Classicare Excede (HMO), MCS Classicare Firme (HMO), MCS Classicare Metro (HMO), MCS Classicare Platino Total (HMO D-SNP), MCS Classicare Platino Ideal (HMO D-SNP), MCS Classicare Platino Progreso (HMO D-SNP), MCS Classicare Platino MásCa$h (HMO D-SNP), MCS Classicare Platino Del Sur (HMO D-SNP), MCS Classicare Platino Máximo Región 1 (HMO D-SNP), MCS Classicare Platino Máximo Región 2 (HMO D-SNP), MCS Classicare Platino Máximo Región 3 (HMO D-SNP), MCS Classicare ELA Te Ayuda (HMO-POS), MCS Classicare ELA Máximo (HMO-POS), MCS Classicare ELA Crédito Rubí (HMO-POS), MCS Classicare ELA Enlace Acero (HMO-POS), MCS Classicare ELA Sólido (HMO-POS), MCS Classicare Gobierno Ahorro (HMO-POS).
Every year, Medicare evaluates plans based on a 5-star rating system.