IMPORTANT:
Please refer to the Support Provider Information Key table in the printed Provider Directory, which specifies the keys used to identify cultural and linguistic capabilities (e.g., languages, cultural competence, and sign language) and types of access (e.g., home or office visits, alternate offices, telehealth, accessibility for individuals with disabilities, etc.) of the providers in our network.
Providers and Pharmacies Directory applies to MCS Classicare Plans: Efectivo (HMO), Essential (HMO-POS), Patriot (HMO), Primero (HMO C-SNP), Firme (HMO), En Tu Hogar (HMO), Hero (HMO) InteliCare (HMO), Excede (HMO), RxMax (HMO), Estrella (HMO) Platino Ideal (HMO D-SNP), Platino Progreso (HMO D-SNP), PlatinoTotal (HMO D-SNP), Platino Máximo (HMO D-SNP), Platino Superior (HMO D-SNP), Platino 185 (HMO D-SNP), and Planes de Salud Grupales (HMO-POS)
Providers and Pharmacies Directory applies to MCS Classicare Plans: Efectivo (HMO), Essential (HMO-POS), Patriot (HMO), Primero (HMO C-SNP), Firme (HMO), En Tu Hogar (HMO), Hero (HMO), Metro (HMO), InteliCare (HMO), Exacto (HMO),Excede (HMO), Del Caribe (HMO), RxMax (HMO), Platino Ideal (HMO D-SNP), Platino Progreso (HMO D-SNP), Platino MásCa$h (HMO D-SNP), Platino Total (HMO D-SNP), Platino Máximo (HMO DSNP) y Planes de Salud Grupales (HMO-POS)
As a MCS Classicare member you can request a printed copy of our Providers Directory at Mi MCS
The following providers do not have an office to practice but provide different services across Puerto Rico that may interest you and may be available to you, depending on your healthcare coverage. To get detailed information about your healthcare coverage, please see your Evidence of Coverage (EOC).
If you need assistance to contact the provider by phone, at the displayed address or if you can’t find your provider in the directory, please contact our Customer Service Call Center at 787.620.2530 (Metro Area), at 1.866.627.8183 (Toll Free) or at 1.866.627.8182 TTY (Hearing Impaired).
Our plan uses a combined directory that includes the list of health care providers (primary care physicians, specialists, hospitals, etc.) and the list of pharmacies that are part of MCS Classicare’s network of providers. Go to the Provider Directory section of the directory that applies to your coverage to know which providers to visit when you need medical care. Our network has close to 13,000 providers in Puerto Rico’s 78 municipalities.