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Service Call Center
Orientation and Sales Toll Free
1.866.627.8181
Client Service Toll Free
1.866.627.8183
For people with hearing disabilities (TTY)
1.866.627.8182
Service Hours
Monday through Sunday from 8:00 a.m. to 8:00 p.m. from October 1 to March 31. Our hours of operation from April 1 to September 30 are Monday through Friday 8:00 a.m. to 8:00 p.m. and Saturday from 8:00 a.m. to 4:30 p.m.
MCS Central Office
MCS Plaza, 1st floorSuite 105, 255Ave. Ponce de León,San Juan, PR 00916-1919
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With the approval by the Centers for Medicare and Medicaid Services (CMS), MCS Classicare (HMO) is offering special supplemental benefits in 2025 for chronically ill members (SSBCI). Although these benefits are not directly related to healthcare, they are designed to support these members to improve their quality of life and overall health outcomes. MCS Classicare offers the following special supplemental benefits for eligible members.
The benefits mentioned are a part of special supplemental program for members with chronic diseases. Members must meet all benefit’s eligibility criteria.
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To receive the special supplemental benefits, the member must meet with the following three criteria:
MCS Classicare has developed innovative health coverage options designed to meet your needs as a Medicare beneficiary.
Here is a list of the basic benefits offered by our plans. For additional information, click on the name of the plan that interests you or call us to receive an orientation (phone numbers appear at the bottom of the page)
If you have any question about our health coverage, you may contact us at
787.620.2530 (Metro Area) 1.866.627.8183 (Toll Free)
Hearing impaired people (TTY):1.866.627.8182
787.620.2528 (Metro Area) 1.866.627.8181 (Toll Free)
787.620.2535 (Metro Area) 1.800.981.4766 (Toll Free)