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Drugs by Mail Order Program

2027 Drugs by Mail Order Program

The pharmacy benefit lets you fill your prescription drugs in an MCS-participating pharmacy or through the Drug Mail Order Program we offered through Birdi Pharmacy.

For any additional information, you can contact the Birdi Pharmacy Service Call Center at 1-844-293-4761, Monday through Friday from 8:00 a.m. to 8:00 p.m. (EST) and Saturdays from 9:00 a.m. to 5:00 p.m. (EST). People with hearing disabilities (TTY) can call 711.

This program offers you a comfortable and convenient way to request up to a 90-day supply for maintenance drugs. Specialty drugs through mail-order are limited to a 30-day supply.

Some conditions that require maintenance drugs are:

  • High Blood Pressure
  • Cholesterol
  • Arrhythmias
  • Diabetes
  • Asthma
  • Thyroid

Service advantages:

  • Convenience – The medications are mailed to your home at no additional cost. Orders are mailed promptly and shipped in confidential and protected packaging.
  • Quality - Registered pharmacists dispense and validate each order.
  • Save Time – Your 90-day supply of medication will help you avoid frequent trips to a retail pharmacy.
  • Save Money – A copayment or coinsurance for a 90-day supply of medication, using the order drug mail order program, typically costs less than multiple copayments of the same quantity of medication dispensed at a retail pharmacy.
  • Tax Receipts Provided – Tax and insurance receipts are included with every order.

Steps to get started

  1. Ask your physician first to prescribe a 30-day supply to take it to an MCS-participating pharmacy so that you can obtain (or receive) your medications.
  2. Ask your physician for a second prescription for up to a 90-day supply of maintenance medications, plus refills.
  3. Complete Registration and Medication Order Form.
  4. Enclose your physician’s written prescription(s).
  5. Please provide your credit card information so that your applicable copayment or coinsurance can be processed.

Request two prescriptions from your doctor

You must take the first prescription to an MCS Classicare-participating pharmacy to get your medications for a 30-day supply. This prescription is to ensure that you have a temporary supply while your drugs arrive by mail.

Example of a prescription for a temporary 30-day supply

Refil de 30

You must send the second prescription by mail to get a 90-day supply. Your physician can prescribe up to a maximum of three refills. For specialty drugs, prescriptions must be written for a 30-day supply with a maximum of 11 refills.

Example of a prescription to be sent by mail for a 90-day supply

Refil de 90

Note: The physician must indicate the authorization for the drug’s refills

Important notice:

Your physician must authorize refills of the drugs. The prescriptions must include the physician’s signature and license number. Otherwise, your prescriptions cannot be processed.

How to order your refills?

Complete the Registration and Medication Order Form and have your physician submit them along with the written prescription(s) by fax at 1-877-395-4836 or by mail at:

Birdi Pharmacy
PO Box 8004
Novi, MI 48376-8004;

When should you order your refills?

It is important to keep in mind that the medication label(s) and the customer receipt will indicate how many times you may refill your current prescription.

Please remember to reorder your medications at least 14 days before your supply runs out for your order to be processed and shipped to you.

For any additional information, you can contact the Birdi Pharmacy Service Call Center at 1-844-293-4761, Monday through Friday from 8:00 a.m. to 8:00 p.m. (EST) and Saturdays from 9:00 a.m. to 5:00 p.m. (EST). People with hearing disabilities (TTY) can call 711.

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